Daily Archives: November 19, 2019

Microsoft Teams hits 20 million daily active users

Microsoft has announced that its group-chat service Teams has now reached 20m daily active users (DAU) after launching just two years ago in 2017. Back in July, the company revealed that the service had reached the 13m DAU milestone but it seems Teams has seen increased adoption over the past …

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Salesforce is using Amazon AI to make call centres better than ever

Calling customer service could be about to get a lot less painful thanks to a new partnership between AWS and Salesforce. The software giant has announced it will be using AI technology from Amazon’s cloud computing arm into its Service Cloud to provide call transcription services directly to customer agents. …

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Canon EOS M50 Mark II: everything we know so far

The Canon EOS M50 is one of the best beginner mirrorless cameras around, particularly as its price tag is considerably lower than when it first launched in early 2018. But time waits for no camera and the first early rumors of an EOS M50 II (which could also be called …

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Macy’s hit by customer data breach

The American department store chain Macy’s has revealed that it suffered a data breach after hackers gained access to its website and used malicious scripts to steal customer’s payment information. The retailer fell victim to a MageCart attack at the beginning of October when hackers added a malicious script to …

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